IT Manager

Karachi, Sindh, Pakistan

Full Time

Manager/Supervisor

Manage and support internal IT systems, networks, endpoints, and user access across all teams.
Lead IT support function and ensure SLAs for incident response and resolution.
Maintain asset inventory, license management, and software provisioning.

Oversee CI/CD pipelines, infrastructure-as-code, and cloud environments (e.g., AWS, Azure).
Manage deployment, monitoring, and alerting frameworks to ensure platform reliability.
Ensure high availability and performance of staging and production environments.
Drive automation across development, testing, and operations.

Implement and enforce information security practices across the org (SSO, MFA, encryption, etc.).
Coordinate audits, vulnerability scans, and business continuity planning.
Monitor compliance with ISO27001

Define and drive the IT and DevOps roadmap aligned with company goals.
Mentor and grow a high-performing IT/DevOps team.
Collaborate with engineering, product, and operations teams for delivery and uptime.

Bachelor's degree in Computer Science, Engineering, or a related field.
5+ years of experience in IT or DevOps roles, with 2+ years in a leadership capacity.
Proficiency in Linux/Windows administration, scripting (e.g., Bash, Python), and networking.
Experience with cloud platforms (AWS, Azure, GCP), Docker, Kubernetes, and Terraform.
Strong knowledge of CI/CD (e.g., GitHub Actions, Jenkins), monitoring tools (e.g., Prometheus, Grafana), and configuration management (e.g., Ansible, Chef).
Familiarity with security best practices and enterprise IT policies.
Exposure to compliance frameworks such as SOC2, ISO 27001, or HIPAA.

Certifications: AWS Certified DevOps Engineer, Microsoft Certified: Azure Administrator, ITIL, etc.
Experience in scaling infrastructure for SaaS or high-growth startups.

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