Associate - Sales Development Representative

Required Experience:

• Fresh graduates or early-career professionals with minimal formal experience (0–2 years).
• Any prior exposure to sales support, customer service, or administrative tasks is a plus but not mandatory.
• Comfortable using CRM tools (HubSpot, Salesforce, etc.) or willing to learn quickly.

Key Responsibilities:

1. Completion Management & Nurturing:
   • Handle follow-ups for “Not Now” and other pending completions.
   • Maintain and update lifecycle stages and notes in the CRM.
   • Conduct research to personalize follow-ups and maintain engagement.
2. Support Cold Calling SDRs:
   • Act as a bridge between active SDRs and prospects that need nurturing or additional attention.
   • Assist in scheduling meetings, sending resources, and maintaining communication logs.
3. Training & Testing:
   • Receive training on cold calling techniques and messaging.
   • Participate in cold calling for various markets under supervision for testing and skill development.
4. Data Management & Reporting:
   • Keep prospect records accurate and updated.
   • Track outcomes and help generate simple reports for SDR team performance.
5. Collaboration & Learning:
   • Work closely with senior SDRs to understand prospect segments and messaging.
   • Participate in training sessions to improve product knowledge, outreach skills, and workflow understanding.

Preferred Qualifications:

• Confident, outspoken, and able to communicate clearly in English.
• Rational thinker with good problem-solving skills.
• Comfortable with virtual collaboration and online communication tools (Zoom, Slack, Google Workspace).
• High attention to detail and strong organizational skills.
• Proactive and willing to take ownership of assigned tasks.

Other Important Details:

• This is a non-cold calling role, focused on supporting active SDRs and managing follow-ups.
• Candidates should be self-motivated, eager to learn, and adaptable in a fast-paced sales environment.
• Strong potential for growth into full SDR roles based on performance and skill development.