IT Operations & Systems Administrator

Karachi, Sindh, Pakistan

Full Time

Mid Level

Location: On-site
Experience: Mid-level (3–5 years)
Industry: Software / IT Services

About the Role

We’re looking for an IT Operations & Systems Administrator to manage and optimize Codup’s internal IT ecosystem. This role focuses on SaaS tools administration, asset management, office network stability, and smart automation using AI.

This is not a pure helpdesk role and not a hardcore DevOps position. We want someone who can own systems, prevent recurring issues, and improve how work gets done internally.

What You’ll Do

System & SaaS Administration

Manage internal tools such as Jira, Confluence, Slack, Google Workspace, Bitbucket, and related platforms
Handle user onboarding, access updates, and offboarding
Maintain clean and secure access control across systems
Support evaluation and rollout of new tools across the organization

Asset & IT Operations Management

Manage company laptops and IT accessories
Maintain accurate asset inventory
Handle basic troubleshooting and coordinate repairs when needed
Proactively reduce recurring hardware issues through standardization and better processes

Network & Office IT

Ensure stable office internet connectivity
Manage routers and internal network setup
Troubleshoot and optimize network performance

AI & Automation

Use AI tools to automate routine IT tasks
Improve documentation, monitoring, and daily workflows using AI
Propose practical automation ideas that save time and reduce manual work

DevOps & Security (Support Level)

Basic understanding of environments and CI/CD concepts
Follow security best practices such as MFA and access control
Support engineering teams when required

What We’re Looking For

3–5 years of experience in IT Operations, System Administration, or similar roles
Strong experience managing SaaS tools and internal systems
Hands-on experience with Google Workspace, Jira/Confluence, Slack, and Git tools (Bitbucket preferred)
Advance networking knowledge
On-site availability and comfort with physical IT assets
Problem-solving mindset with focus on prevention and optimization
Comfortable using AI tools in daily work

Why Join Codup

Real ownership, not ticket-only work
Direct collaboration with leadership
Opportunity to improve and scale IT operations
Fast-moving, engineering-driven environment

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Are you available to work on-site full-time?*

How many years of experience do you have in IT Operations or System Administration?*

Which tools have you personally administered?*

How do you usually handle user onboarding and offboarding across multiple tools?*

A laptop keeps coming back for repairs every few months. What steps would you take to reduce repeated issues?*

What experience do you have with office network troubleshooting (routers, internet stability, bandwidth issues)?*

How have you used AI tools to improve or automate your daily work?*

Describe a situation where you improved an internal IT process rather than just fixing the problem.*

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